Online Banking

Online Banking

Green arrow What is online banking?

Online banking is banking done over the internet. More and more people are choosing online banking because it easy, saves you time and is hassle free. Online banking allows you to make payments online. This means you avoid having to stand in endless queues. You also have the benefit of checking your transactions and monitor your account online by simply logging in with your secure login and password details.

Green arrow Is online banking safe?

Online banking is a very safe way to do your banking. To do this you use a secure login and password to access your account on a secure site. There are also added precautions you can take to ensure security is maintained.

Green arrow What precautions should I take when doing my banking online?

Remember to always type in the full URL address in the address bar http://www.postbank.co.za . Use up to date anti-virus software and a personal firewall.
Exercise caution if you are using a computer at an internet café or any other shared space. If you are uncertain about security, rather do nothing and contact Postbank. Remember that you should never give your password to anyone for any reason

Green arrow Where is the safest place to do my online banking?

In most cases, it should be safe to do your online banking from just about any computer, provided you secure your login and password details. Even in the comfort of your home or work do not just allow anyone to install programs on your computer.
Refrain from running program files unless you know where they come from and that they are safe.

Green arrow Does Postbank have an online banking facility?

Yes, Postbank currently offers internet banking facility to internal staff and will make it available to external customers soon. You will be able to perform a host of functions from the comfort of your computer, including transfers, account payments and account statements.

Green arrow How do I sign up for online banking?

To sign up for online banking you need to have a card based account which can be opened at any Post Office retail branch. Registration for online banking can only be done online.

Green arrow How do I transfer funds from an international bank to a Postbank account?

The bank from which the transfer is done must use the swift code of Standard Bank in South Africa from where they will arrange the transfer. The correct swift code has to be used, as it is used to convert foreign currency. As there are costs involved when converting foreign currency the customer will be responsible for the charges. The Standard Bank swift code is: “SBZAZAJJ”

The Standard Bank account number is 010547843, Branch Code 010045. The Bank concerned must send a message or reference together with the transfer telling Standard Bank that the money must be transferred to Postbank account with the customer’s account number and the branch code: 460005.

Green arrow How do I register for online banking?
Step 1

The user will submit and Internet Banking Application form at the branch and Postbank will create the user. Once created, the user will receive a sms of confirmation that he/she can register now on Internet Banking. User should select the option “New Registration”, login with his/her 11 digit account number.

Step2

Once the user has completed the registration process and selected a Password and PIN, the user will login using the normal login process.

Step3

Forgotten password or PIN can be changed by the user. Users will be required to enter the national identity number captured on account opening.

 

 

 

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