Postbank


Welcome to Postbank. If you are looking for secure, reliable, accessible and affordable banking, you are at the right place. Our Savings accounts boast some of the greatest interest rates. Our debit card range is simple to ensure you get what you need at the lowest possible cost. Terms on Term Deposit Products are flexible, and still offer the best in returns in its class.


Postbank has helped millions of South Africans to keep their fortunes safe and their minds stress-free with more Products and benefits than ever before. Whether you want to save, transact or put some money aside (Term Deposit) for a rainy day, Postbank has the right product for your financial comfort and peace of mind.

SASSA SRD (R350) Enquiries
Tel: 080 060 10 11
Tel: +27 13 754 9439/94428/9454

Social Media

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Contact Us
If you are an approved SRD
Grant beneficiary

Postal Address
Private Bag X20609
Bloemfontein
9300

Postbank Fraud
Fraud@postbank.co.za

SASSA Fraud
Fraud@postbank.co.za

Customer Care
Tel: 0800 53 54 55
Tel: 0800 53 33 50
postbank.enquiries@postbank.co.za

Request your Tax certificate
taxcertificates@postbank.co.za

Forms
Visit our Form-section to:
- Request a Credit Order
- Update your FICA details
- Change your Daily Limit
- Payment of Estate Proceeds


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Replace Your Gold SASSA Card with the Postbank Black Card

From around April 2026, customers who still use a Gold SASSA Card can replace it with the Postbank Black Card at Postbank sites. This ensures you continue receiving your grant smoothly and securely.

More than 1.4 million beneficiaries have already switched.

Why this change is important

Postbank is committed to simple, accessible, and reliable banking. Replacing your SASSA Gold Card protects your access to your money.

Important: If it does not say Postbank, it is not a Postbank Black Card.

What you need to do

Bring your valid South African ID to a Postbank retail site. Replacement is quick and simple.

Dial *120*355# to find a site near you.

Important to know

If you do not replace it, your Gold Card will stop working on a date to be announced.

Need Help?

Dial: *120*355#
Call: 0800 53 54 55

Lost or Stolen Card?

Visit a Postbank site near you. Dial *120*355# for locations.