Postbank

Sassa account rules and transaction fees 1 April 2019

Minimum account balance

Zero

Monthly service/ledger fee

Free

Deposits

Free - Only SASSA EFT grants allowed

Cash withdrawal at SA Post Office branch

1st  Withdrawal per month is free, thereafter R 4.07 + (amount withdrawn *0.68%) + R 0.17

Retail merchants purchases

Free

Cash withdrawals at retail merchants

3 Free cash withdrawals per month, thereafter R1.50 per withdrawal

Purchases and cash back combinations at retail merchants

Free

Replacement Card

1st Replacement per annum is free, thereafter R26.00

Full Statement (for a maximum period of 3 months) at SA Post Office branches

1st Statement per month is free, thereafter R5.00 per statement

Mini Statement at SA Post Office branches

Free

Balance enquiry at SA Post Office branch or retail merchants (per enquiry)

1st Balance enquiry per month is free, thereafter R 1.60

Unsuccessful/Rejected transaction – any customer related reason

R 1.60

PIN Resets/changes at SASSA office

Free

PIN Reset at SA Post Office branches

1st Pin reset per annum is free, thereafter R3.00 per pin reset

Saswitch fees

 

ATM withdrawal

R 4.07 + (amount withdrawn *0.68%) + R 0.17

ATM balance enquiry

1st Balance enquiry per month is free, thereafter R 1.60

Rejected transactions: ATM

R 1.60

 

 

SASSA SRD (R350) Enquiries
Tel: 080 060 10 11
Tel: +27 13 754 9439/94428/9454

Social Media

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Contact Us
If you are an approved SRD
R350 Grant beneficiary

Postal Address
Private Bag X20609
Bloemfontein
9300

Postbank Fraud
Fax:+ 27 51 451 2397
Email: fraud@postbank.co.za

SASSA Fraud
Fax to Email: 0865669775
fraud@postbank.co.za

Customer Care
Tel: 0800 53 54 55
Tel: 0800 53 33 50
Fax: +27 51 451 2384
postbank.enquiries@postbank.co.za

Request your Tax certificate
taxcertificates@postbank.co.za

Forms
Visit our Form-section to:
- Request a Credit Order
- Update your FICA details
- Payment of Estate Proceeds
- Change your Daily Limit