Postbank

Sassa account rules and transaction fees 2024

Minimum account balance

Zero

Monthly service/ledger fee

Free

Deposits

Free - Only SASSA EFT credits allowed

Retail merchants purchases

Free

Purchases and Cash back or Cash back at Retail Merchants

3 Free purchases and cash back or cash back
per month, thereafter R3.50 per transaction

Replacement Card

1st Replacement per annum is free, thereafter R26.00

Full Statement (for a maximum period of 3 months) at SA Post Office branches

1st Statement per month is free, thereafter R20.00 per statement

Mini Statement at SA Post Office branches

Free

Balance enquiry at SA Post Office branch or retail merchants (per enquiry)

1st Balance enquiry per month is free, thereafter R 2.60

Unsuccessful/Rejected transaction – any customer related reason

R 4.50

PIN Reset at SA Post Office branches

1st Pin reset per annum is free, thereafter R8.00 per pin reset

Saswitch fees

 

ATM withdrawal

R 5.31 + (amount withdrawn *0.83%) + R 0.20
(switch fee) – ATM withdrawal

ATM balance enquiry

1st Balance enquiry per month is free, thereafter R 1.60

Rejected transactions: ATM

R 4.50

 

 

SASSA SRD (R350) Enquiries
Tel: 080 060 10 11
Tel: +27 13 754 9439/94428/9454

Social Media

Social Media Whatsapp
Contact Us
If you are an approved SRD
Grant beneficiary

Postal Address
Private Bag X20609
Bloemfontein
9300

Postbank Fraud
Email: Fraud@postbank.co.za

SASSA Fraud
Fraud@postbank.co.za

Customer Care
Tel: 0800 53 54 55
Tel: 0800 53 33 50
postbank.enquiries@postbank.co.za

Request your Tax certificate
taxcertificates@postbank.co.za

Forms
Visit our Form-section to:
- Request a Credit Order
- Update your FICA details
- Payment of Estate Proceeds
- Change your Daily Limit